RETURN & REFUND POLICIES

RETURN POLICY
Because each elmgARTS' original works and limited edition digital reproduction are unique, returns are ONLY accepted on elmgARTS' artwork that HAS BEEN DAMAGED and MUST include the CERTIFICATE OF AUTHENTICITY. Omission of this certificate from your return will result in your return not being accepted.

Upon receipt or your elmgARTS' work, please check your order BEFORE you sign for it.  If you receive a damaged product you MUST immediately return it with the shipper (do not sign for it), and notify us within 3 days of receipt or your return will not be accepted.

To make a return, please notify us of your damaged product by emailing us at info@elmgarts.com so that we may file a return.  Please include your order number and photos depicting the damaged artwork. 

REFUND POLICY:  Digital Reproductions

Refunds for all Limited Edition digital reproductions are ONLY accepted on purchases that HAVE NOT YET BEEN SHIPPED. It typically takes two to four weeks for a print to ship to collectors AFTER the RUN has finished. If you require a refund, you MUST contact us us before we ship the item at info@elmgarts.com. Requests for refunds on items that have already shipped will not be fulfilled.

If you are returning DAMAGED an elmgARTS' Limited Edition digital reproduction, once your damaged artwork has been received at the elmgARTS' studio and inspected, your refund will be processed in the form of a store credit within five business days. You will be notified via email when this credit has taken place to the address provided during the transaction.

REFUND POLICY:  Original Art
All sales are final on Original art.  

If you are returning a DAMAGED original elmgARTS' artwork, once your damaged artwork has been received at the elmgARTS' studio and inspected, your refund will be processed in the form of a store credit within five business days. You will be notified via email when this credit has taken place to the address provided during the transaction.  If you have a concern about your order, please contact us at info@elmgarts.com and we will do what we can to help resolve any issues that may arise.